Better Insight. Healthier Outcomes.SM
Where clinical expertise delivers centralized management and services every step of the way.
Featured Program:
Gold Standard Review

One Call’s Gold Standard Review (GSR) program is a physical medicine clinical oversight process performed by licensed clinicians that monitors quality of care, treatment patterns, utilization, and appropriateness of care.

We provide a comparison of current treatment to clinical guidelines, utilization and duration, review of patient progress, and discharge plan. This peer-driven process provides professional recommendations to support the continuation/discontinuation of additional care.

The GSR ensures the appropriate type and amount of care is provided to deliver healthier outcomes and faster return to work.

To learn more about our Gold Standard Review click here.

See Our Clinical Value in Action

Through OC University, workers' compensation claims professionals can earn FREE CEUs without having to spend time away from the office.
About One Call

One Call is the nation's leading provider of specialized services to the workers' compensation industry that lead to faster, more efficient and more cost effective claims resolution with a focus on injured workers' needs across the continuum of care. One Call provides reliable, consistent connections to care with expertise in high end diagnostics, physical therapy and transportation services, post-discharge home care and durable medical equipment, dental and doctor specialty services, complex care management, and the language service required for today's multicultural workforce.

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Contact Us

One Call Care Management
841 Prudential Dr., Suite 900
Jacksonville, FL 32207
Phone: 800-848-1989
Email: clinical_leadership@onecallcm.com